Service Busy
For the past three weeks, I have been more than occasionally getting an error message saying "Service Busy" after dialing a number at my house. It has been driving me nuts because my home phone isn't working either. This morning I called T-mobile customer service. They told me that the error 'Service busy' is because the local tower couldn't hold all of the calls that were going through. I told her that this has never happened in the 2 years that I've had T-mobile and made her open a request to have someone look at it. I had to tell her that if it keeps happening, I was going to go with a provider that could handle the traffic in my area. Now, I think that I could understand if there was a football game or even during the art fair, but having this happen in Ann Arbor during the summer just isn't acceptable. If you are having this problem too, I would recommend calling. The more complaints, the better chance we have with them adding room for more calls. Here's the number: 1-800-937-8997.
4 Comments:
I'll complain my head off!
Hmmm, Apete. Haven't had the same problem, but I'll pay more attention to it if I do. Look, blogging as PSA! Aren't you glad you're doing it!?
Amy did and she called in as well. They said it was taken care of and I haven't had a problem since. I wish I would have called earlier.
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